Troubleshooting

If SeoTools isn’t working:

  • Makes sure you have the latest Microsoft .Net Framework installed on your computer. You need the "full" version.
  • Are you using the correct version? Check out if your copy of Excel is 32bit or 64bit.
  • Did you really unzip SeoTools.<version>.zip?
  • SeoTools.config.xml must be in the same directory as the XLL file. Also make sure it’s writable.
  • Restart you computer?

Ribbon (menu) not showing?

Go to Add-Ins under Options and select Manage COM Add-ins. Remove any SeoTools references and try installing SeoTools again.

Using 32 bit version on Windows 8

If you’re having problems using the 32 bit version Windows 8. Try to install .Net 3.5 SP1.

"407 Proxy Authentication Required"

Create a config file in your Office installation folder. For Windows 7 and Office 2010: C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE.config with the following contents:

<configuration>
  <system.net>
    <defaultProxy useDefaultCredentials="true">
        <proxy usesystemdefault="true"/>
    </defaultProxy>
  </system.net>
</configuration>

Restart Excel.

Reference

"The server committed a protocol violation"

When i try to grab any data or header information from any page on lg.com i get this error. "The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF"

Try the same solution as with 407 Proxy Authentication Required errors.

Reference


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