Access Uservoice in Excel

Suggestions

Suggestions represent a requested change to your product. They may be authored by one of your customers, your product staff, or other staff from your company.

Options:

• Search Query - Filter results based on a query.
• Updated Interval - Filter for records within an period.
• Responses - Filter with response or without response.
• Sort - Sort results in descending or ascending order based on various types.

Available metrics:

• Title
• Body
• Created
• Updated
• Referrer
• Comments
• Notes
• Requests
• Votes
• Supporters
• Supporters Satisfaction Score
• Average Engagement
• Engagement Trend
• Inappropriate Flags
• URL

Supporters

The existence of the supporter indicates that the user supports the suggestion, and possibly subscribes to it.

Users

User objects provide details on anyone who has interacted with you through UserVoice. This includes admins as well as end users.

Options:

• Search Query - Filter results based on a query.
• Email Address - Extract a user with a specific email address.
• Sort - Sort results in descending or ascending order based on various types.
• External Users - It is also possible to extract external users which stores user traits from your external systems.

Forums

A forum object represents a discussion forum where users can create, support, and comment on suggestions.

Comments

Comments allow forum users to discuss suggestions with your team.

Notes

Notes provide a way for admins to communicate internally about suggestions.

Access

Add from Manager

The Uservoice Connector is available in the Connectors Manager in the top ribbon:

Head over to the CRM Category and install Uservoice:

API Credentials

Follow this guide to get an API Key and Secret. In the Uservoice Connector taskpane, click on Settings and paste the key and secret in the respective field:

Contribute

This connector suite is open-sourced on GitHub.

See

Official Documentation

• Uservoice API

Resources

• Manager